Dear Community, I have problems with the “multiplayer server”.
The green circle in the right corner of the screen turns green and then red again. I tried to do a hard reset - it didn’t help. I tried to delete and even reinstall the simulator, but that didn’t help either. I really hope for your help.
Please help me solve this problem, I’ve already tried everything. That is too much for me with other freaking problems. HELP!
Please try the following to resolve your connectivity issue:
Reboot your device
This should always be the first step to resolve any issue. Sometimes the server issue is temporary so waiting a short period of time and/or rebooting may help.
Switch between network types (WIFI/Cellular)
If you are on wifi, try cellular if you can. If you are on cellular, try a wifi connection and see if it is any different.
Try a different network
For troubleshooting, try a different network and see if the results are different.
Toggle airplane mode
– Shut down IF
– Go into airplane mode on your device for 40-60 seconds
– Turn airplane mode off. This causes your device to reconnect to your network and solves the problem for some.
VPN or Proxy
Ensure you are not on a VPN network or behind a proxy. These will often block the necessary UDP ports for a successful connection to the live server.
Reset device network settings
iOS
Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
Android
From the Home screen, navigate: Apps icon Apps icon > Settings > Backup and reset
Tap Reset network settings.
Tap RESET SETTINGS.
If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.
Update wifi DNS settings
In some cases you may need to update your devices DNS settings on wifi to use google’s DNS.
iOS
Here’s how to change your iPhone’s DNS servers:
- From the iPhone’s home screen, tap Settings.
- Tap Wi-Fi. The available wireless networks in range of your iPhone appear, as shown below.
- Find your wireless network in the list, and then click the arrow.
- Tap the DNS field.
- Delete the current DNS servers, and enter the new DNS servers. (If you enter more than one DNS server, be sure sure to separate the servers with commas.)
- To use Google DNS, enter 8.8.8.8 and 8.8.4.4
- Re-launch IF
Android
- Open the Settings on the device.
- Select “Wi-Fi”.
- Long press your current network, then select “Modify network”.
- Mark “Show advanced options” check box.
- Change “IP settings” to “Static”
- Change DNS1 to 8.8.8.8
- Change DNS2 to 8.8.4.4
- Press “Save” button, disconnect from the network, and reconnect for changes to take effect.
The DNS can only be changed while on WIFI.
Please make sure you try all the listed steps as described above.
Also please add your:
Device model and OS version
My device is old ipad air 2 and version of ios is 15.7😇
Okay i try to do this things you write (reboot i done but that doesn’t help)
This would be better suited for Support since it’s an IF game issue
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I find another problem! 
When I click to view the profile of one of the users who is nearby, the simulator throws me out.. 
how can i fix it or can someone fix this to me?
It seems like this might be a connectivity issue. Could you provide details about your network provider and which country you’re in? That might help narrow down the problem.
This appears to be a different issue, so you should create a separate support topic specifically for this problem (I wasn’t able to reproduce it).
However, I’ve encountered a related issue check this thread for more information:
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Oh uh i live in Russia right in Moscow:sweat_smile:don’t be scared 
I use my phone honor 9 lite as internet modem, my operator and also internet provider is MTS (it’s Russian mobile operator). Not the famous one i know i read about provider with which Guys have problems😅
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Я не знаю что произошло. НО СЕЙЧАС ВСЕ РАБОТАЕТ’!!! 
Наверно либо Ты что нибудь придумал, либо Парни-разработчики смогли разобраться с моей проблемой (я написал им то же ранее) I BETTER WRITE ON MY LANGUAGE CAUSE I’M VERY MUCH EXCITED sorry
If you want you can translate all I write)
My emotions flying high at this point and now I can go to my night shift on work without any questions and disappointments:)
That’s the power of community! 
1 Like
Glad to hear everything is working now! I’m happy I could help in any way. Enjoy your night shift, and thanks for being part of the community! 
1 Like