Multiplayer route issue & flight data errors

Support
1

Issue Description:

  1. Multiplayer Route Issue: Other players’ flight plans are displayed as “Unknown to Unknown.”
  2. Server Disconnection Issue: Frequent disconnections despite a strong WiFi connection.
  3. Flight Data Errors:
  • ETE (Estimated Time Enroute) shows incorrect values.
  • Fuel warning appears despite having sufficient fuel.

Troubleshooting Done:

  • Reinstalled the game.

  • Cleared cache.

  • Checked internet connection (stable & fast).

  • Device Model: Samsung Galaxy S25 Ultra

  • Operating System: One UI 7, Android 15

  • Infinite Flight Version: 24.4.5

2

Hello!

The first half of this issue with “Unknown” is usually present on certain networks. Some traffic isn’t allowed through all the way so the data is missing. If you try on a different network, is the experience different?

None of these things are errors or issues with the app.

  • ETE is based on your current speed
  • Fuel warning may appear in early stages of the flight, as your fuel consumption is usually a lot higher then due to heavy weight and therefore higher consumption.
1 Like
4

For the Unknown to Unknown issue:
Even after changing my network connection, the issue still persists.

For ETE issue:
I’ll check and see if that’s the case during my flight.

5

Wait, you see their names and everything.. just not the flight plan?

7

Yes, that’s correct

8

Hello, I have the same problem, even when I create a current route and fly on a flight, it shows from unknown to unknown.

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9

Is it the same service provider on the network you’ve tried?

10

When I click on the user, I can see the route on the world map, but in the user’s profile (the profile where I see the flight times and experiences) it says from unknown to unknown. And yes, I tried with different service providers, the result is the same.

11

Okay, I see it too..
I’ll bring it up internally :slight_smile:

1 Like
12

Okay, this “Unknown - Unknown” thing. We found the issue and it has to do with some under the hood preparations for 25.1. So it’ll be until 25.1 for this to fixed :slight_smile:

7 Likes
13

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