Multiplayer problem

Support
1

So basically, i was gonna go fly from HKG-FCO, i spawned in on TS and found that i wont connect to multiplayer , not matter what i did, it wont work, and when i went to casual it worked, so i went back on TS yet no connection to multiplayer

Device: iphone 16
OS: ios 18.5

2

Is anyone gonna help me

3

Could be a problem with the server try again later and if it doesn’t work you can try the support category or message @BennyBoy_Alpha he will help you have a good day.

4

Ive told @BennyBoy_Alpha in IFD he said wait for mods, and also Ive tried ALOT yet only CS works for me

1 Like
5

Or try emailing the infinite flight support team you probably can find the email somewhere

6

Sorry to hear you’re experiencing issues.

There haven’t been any issues with the server:

I’m able to connect just fine.

Have you tried a different (Wi-Fi) network to see if that changes anything?

7

I dont have a second wifi network, even tried cellular yet no work:(

9

Ive already told benny yet he said wait for a mod

10

Maybe try reinstalling

11

Already did

12

Doesnt work, tried everything single thing

13

This could be a problem with your device so can or have you checked your WiFi maybe it’s down

14

I’ve checked everything, i tried even restarting my phoen, yet nothing

15

Are you Indian because Airtel servers are still down in many places

20

Please look at the following steps and try any you haven’t tried yet:

We’re sorry you are having issues connecting to our servers. Please understand that while devices may be the same, the network configuration may be different between users.

Please try the following to resolve your connectivity issue:

Reboot your device

This should always be the first step to resolve any issue. Sometimes the server issue is temporary so waiting a short period of time and/or rebooting may help.

Switch between network types (WIFI/Cellular)

If you are on wifi, try cellular if you can. If you are on cellular, try a wifi connection and see if it is any different.

Try a different network

For troubleshooting, try a different network and see if the results are different.

Toggle airplane mode

– Shut down IF
– Go into airplane mode on your device for 40-60 seconds
– Turn airplane mode off. This causes your device to reconnect to your network and solves the problem for some.

VPN or Proxy

Ensure you are not on a VPN network or behind a proxy. These will often block the necessary UDP ports for a successful connection to the live server.

Reset device network settings

iOS

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Android
From the Home screen, navigate: Apps icon Apps icon > Settings > Backup and reset
Tap Reset network settings.
Tap RESET SETTINGS.
If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.

Update wifi DNS settings

In some cases you may need to update your devices DNS settings on wifi to use google’s DNS.

iOS
Here’s how to change your iPhone’s DNS servers:

  • From the iPhone’s home screen, tap Settings.
  • Tap Wi-Fi. The available wireless networks in range of your iPhone appear, as shown below.
  • Find your wireless network in the list, and then click the arrow.
  • Tap the DNS field.
  • Delete the current DNS servers, and enter the new DNS servers. (If you enter more than one DNS server, be sure sure to separate the servers with commas.)
  • To use Google DNS, enter 8.8.8.8 and 8.8.4.4
  • Re-launch IF

Android

  • Open the Settings on the device.
  • Select “Wi-Fi”.
  • Long press your current network, then select “Modify network”.
  • Mark “Show advanced options” check box.
  • Change “IP settings” to “Static”
  • Change DNS1 to 8.8.8.8
  • Change DNS2 to 8.8.4.4
  • Press “Save” button, disconnect from the network, and reconnect for changes to take effect.

The DNS can only be changed while on WIFI.

Please make sure you try all the listed steps as described above.

If you have tried all of the steps above, please send an email to [email protected] with the following information:

  • Your device model
  • Your Infinite Flight version (This can be found in the top left corner after tapping “About” in the app)
  • Connection type, cell/wifi. If cellular, please name the network provider (Verizon, T-Mobile, etc)
  • Country you’re currently in
  • Please list any of the steps above you have already tried and their results.

Thank you!

23

Sent an email rn

1 Like
24

I hope this will be figured out soon.
Please take into account that it’s the weekend for support as well, so it could take some time before anyone is online.
In the meantime, luckily Casual Server is available.

I’m closing this topic now, since it will be handled by email.