Motorola E22i Android 12 issue

I switched my cellphone and currently using Motorola E22i. And since than playstore doesn’t allow me to download infinite flight.

I researched about this issue in the forum and my device is Google Play Protect certified…

Here’s my system specs (mine is 64gb version):

Hardware:

Chipset MediaTek Helio G37
CPU cores Octa-core
CPU technology 12 nm
CPU max speed 2.3 GHz
CPU architecture 64-bit
Microarchitecture Cortex-A53
Memory type LPDDR4X
GPU IMG PowerVR GE8320
RAM 2GB
Storage 32GB, 64GB
Storage Type eMMC 5.1
Expandable Storage Yes
Card slots microSDXC

SOFTWARE

Operating system Android 12 (Snow Cone)

Type Li-Poly
Capacity 4020 mAh
Removability Non removable
Wired charging speed 10W

NETWORK

SIM cards Dual SIM
SIM type Nano-SIM
VoLTE support Yes
Data speed LTE Cat4 150/50 Mbps, HSPA 42.2/5.76 Mbps
2G bands GSM: 850 / 900 / 1800 / 1900 MHz
3G bands HSPA: 850 / 900 / 2100 MHz
4G bands LTE: b1 (2100), b3 (1800), b5 (850), b7 (2600), b8 (900), b20 (800), b38 (2600), b40 (2300), b41 (2500 MHz)

CONNECTIVITY

Wi-Fi support Yes ( Wi-Fi 5 )
Wi-Fi standards 802.11/a/b/g/n/ac
Wi-Fi features Dual-band, Mobile Hotspot
Bluetooth Yes, v5.0
USB ports USB Type-C 2.0
USB connectivity USB charging, USB Mass storage device
GPS support Yes
GPS features A-GPS, GLONASS
NFC support No

MULTIMEDIA

Loudspeaker Yes
Headphone jack Yes
Audio type Stereo
Radio FM Yes

FEATURES

Sensors Accelerometer
Fingerprint Sensor
Proximity sensor

Hello, even though your device is google play protect certified the device might not be able to run infinite flight. Also what country do you live in. If I remember correctly china and Russia may or may not be able to downloaded the app. Can I please have help with this @Starley

Hi @AmericanEagle , sorry to hear you’re having an issue downloading Infinite Flight.

I’m not 100% sure, but I suspect that your device is running a 32bit installation of Android 12.

The easiest way to check this would be to install AIDA64 and checking the CPU tab where it will tell you what instruction set your device is using.

If you could check this, we can let you know if that is the issue.

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The E22i Android 12 appears to specify the Android Go OS. Unfortunately, according to Wikipedia, the Android Go OS is indeed a 32 bit platform.

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Thanks for the help @Dan_77