Mobile data

[Herminio_Camacho]

Why does the game does not work on 5G Network for T-Mobile only LTE when you playing online service

[CaptainSooraj]

Hey! This could be a possible reason:

@schyllberg

This is 100% due the changes in their own network infrastructure in preparation for their 5G rollout.

Our Live servers requires you to have a valid IPv4 address. The issue is that some service providers are trying to force users over to IPv6 and are therefore only allowing IPv6 connections.

We’ve been looking into IPv6 implementation on our end but we’re not there yet unfortunately.

[Thunderbolt]

Herminio,

Have you tried any of the possible solutions that were provided in one of the two previous topics that you created regarding this issue?

Infinite flight cellular data

Hello! We haven’t done anything server wise in such a way for a few updates, so I’d say your service provider most likely changed something that’s blocking your connection towards our services. Please understand that while devices may be the same, the network configuration may be different between users. Please try the following to resolve your connectivity issue:

Reboot your device

This should always be the first step to resolve any issue. Sometimes the server issue is temporary so waiting a…

Unfortunately, we can’t help you if you can’t help us. Based on the fact that you haven’t assisted with suggestions given by Cameron, Seb, and others, as well as this being the third topic of the same issue, it seems you are just brushing off the support you are being given.