Missing Aircraft

When I have an internet connection, all the aircraft I paid for is there. However, when I go off internet, I can only fly the free aircraft, not the ones I paid for, like the Boeing 737-800 and 787-9. I am not sure why this is, I am wondering why this is happening, and how I can fix it.

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Hmmm. That’s odd. I have the same issue. I know a few people are going to reply back with, ā€œThat’s expected if you have Live+ā€. Here’s the catch, I’m not using Live+ but rather the just the Live subscription, and only the free aircraft appear. I can’t select the 787 for example even though I have purchased all 3 of them.

Offline Solo
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Online Solo
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Occasionally I have to restore purchases to get back the planes. What’s worse is that it tends to happen when I have no access to internet. šŸ˜‘

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That’s happened to me too, you just have to live with it sorry :(

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Turn your phone on airplane mode for a few moments, that’s what I do.

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I’ve spoken with a couple of moderators about this in the past (at least a year ago), they informed me to expect to not be able to access paid planes or regions if my connection can’t ā€œverifyā€ the subscription. Whether that be due to wifi or cell signal or a device issue. As far as Matt’s experience I think that’s super weird, the Live + should have no affect. At the minimum I would try to restore purchases if you can get some kind of connection.

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For now the only solution would be to fly with a WiFi connection as the game cannot verify the subscription on that network. Get a wifi connection and restore purchases. I haven’t had an issue with this so the only thing i could reccommend is basic trouble shooting like deetimg and reinstalling the app or do what i memtioned about the wifi and restore purchases, good luck and tell us if it works :)
And also, have you tried doing a hard restart on your device?

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I’m not sure if this works currently, as I have Live+, but try signing out of Live then restarting the game offline. This might work.

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Got to download all the airplanes

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This sometimes happes to me. However, a lot of the time I can use my Live+ planes on solo. You might just want to turn your mobile data on for a bit so the app realises that you have all these aircraft. Not sure if it will work, just trying to help.

1 Like