Hello!
Sorry to hear!
There was absolutely no intention of being vague or trying to sell a “temporary fix” in your previous topic. Genuinely experienced a couple of people who have switched off 5G with JIO and it has helped.
We’ve been dealing with JIO-specific issues for years now. They handle their network differently from pretty much every other provider, and we still haven’t figured out exactly what they’re doing. We’ve tried various network configuration changes, but nothing has made a significant difference so far.
The problem seems to be inconsistent as well, perhaps even regional - some JIO users have no issues at all, while others face major connection problems. Since this only happens with a handful of providers while working fine with thousands of others, it’s difficult for us to implement a fix that wouldn’t potentially cause problems elsewhere. Developing a large-scale multiplayer like Infinite Flight can come with a lot of challenges and we are doing our best to be compatible for everyone
I wish I had better news, but that’s the current situation.
We know of several users who switched from JIO to AirTel for example and all problems went away. That’s one thing I can tell you that works. Not saying it’s optimal though as I understand the complexities with switching ISP’s. But just to let you know, what we know works.