Massive problem to reactivate my subscription (DF-AA-20)

Hey ho.
I wanna reactivate my subscription after 9 months
But everytime i wanna subscribe to Live i get the error code (DF-AA-20).
Also after that i got the message “Purchase failed. Reason unknown”.
Any idea how i can get out of this mess?

I wanna on version 16.13 since my phone is not required for the Global update.

I already logged out of the Google Play Store, even cleaned the cache and restarted my device.
Nothing worked.


Unfortunately the old Live subscription for the pre-Global version have been removed and are no longer able to purchase.

Sorry for any inconvenience!


Ah ok.
Thanks for the fast answer :)

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