Lost all my planes

I deleted infinite flight because of the black terrain and re downloaded it again and now all my planes that I have purchased are locked please you guys i really need them back,

Hello!

Are you logged in with the same account with which you bought the aircraft? Have you tried clicking on “Restore Purchases”?

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Thank you for contacting support!

All App Stores selling Infinite Flight and it’s associated in-app purchases allow for downloading without repurchasing after an item has been paid for. If you’re an Android user your previous purchases will automatically be unlocked when you download the app. Apple users must open the aircraft selection page, then tap “Restore Purchases” to access any purchased regions and aircraft. To ensure success, please check the following:

  • You have used the same App Store account and ID as the original purchase.
  • You have not been previously refunded.
  • You are not using any IAP hacking programs.

Note: If none of the above are applicable, a simple uninstall / reinstall often resolves the issue.


Note for iOS users: iTunes may indicate that they are going to charge you again, however if all of the above applies to your account purchases then you will proceed through their purchase process. You will be prompted with another iTunes message confirming that you already own the item, and may download it again without charge.


If a prior in-app purchase vanishes from your app inventory, the same policy will apply. You can’t be charged again. Please contact your respective App Store if you have any further issues. I apologize for the inconvenience.

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Who’s a moderator and can help me on my concern on my post of the name I need help

You’re currently speaking to @Levet who is a moderator :)

Have you followed our tips above? If you’ve already purchased aircraft before updating you should be able to click on them. It may tell you that you are going to be charged but you won’t. Just go ahead and click on the aircraft.