Long Haul crashes

Support
#1

Good day everyone,

So yesterday I tried to fly from YSSY and the app crashed 3 times on me whenever I start to taxi.

I changed the departure airport and thankfully I took off, 12 hrs after taking off the games CRASHES again!!! To keep on mind (all quality in the setting I made it at the lowest, airplanes count at low, anti-Aliasing is off, and shortly after take off I switched the camera at airport location and I pointed at the sky for the whole flight) and YET STILL CRASHED. I’m using iPad with a lot of free space and no application running in the backround

The funny thing is I used to do this procedure before the update and it worked well. I’m confused why now I’m facing bigger problem than before!

Thank you I wish this to be solved this ASAP.

#2

This is mainly due to high server load at the moment - once it calms down you should be good. Also, what device do you use?

#3

hi there I also have a crash but it happen before I did a flight I was about to do just now i really wanna play multiplayer but i think the best thing to do is flying solo i haven’t got crashes on solo mode until no more crashes

#4

@Infinite_flight_play and @Ali_Alawami asking you both what devices you are on.

#5

they did say the servers were stabilised now though… Could just be the device?

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#6

That’s why I’m asking. :)

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#7

im in Samsung a10 with 2gb of ram

#8

Ok well then its possible your device can’t handle that large amount of 777s around (with all the live cockpits, and animations needing to be animated.

What are your graphics settings?

#9

it only crashes with the 777 update it didn’t crash on the a350 update

#10

i think Exynos 7884B

#11

oh it actually have 3gb of ram not 2

#12

The devs are still working on a fix for the crashes occuring on the Samsung A10/S10 with the Xynos chip.

#13

@Infinite_flight_play - @Ali_Alawami this may apply to you as well.

#14

oh my graphic is low and medium for both texture and the other thing and u turn on limit frame rate

#15

Hm…those should be low enough to prevent graphics-related crashes…

Likely this reason.

There are currently over 1700 777s on the live servers right now.

#16

dangg that’s a lot maybe bc of that

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#17

Hi Benny, I’m using iPad 6

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#18

Graphics settings?

#19

All at lowest, anti aliasing is off, airplane counts was at low. With no running app in backround.

Also, as I mentioned I switched the camera to the airport location and I point the camera at the sky 98% of the flight

#20

Hmmm…I suspect then this is the reason behind your crashes.

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