Logging in issue

[Y.Alqaddoumi]

Good afternoon,

I am experiencing an issue with logging into the online expert server. When I select an airport, I receive a message indicating that my account is being used by another device, although I am certain that I am the only one using it.

I have attempted several troubleshooting steps, including:

1. Uninstalling and reinstalling the app.
2. Turning off my phone and restarting it.
3. Enabling airplane mode for one minute and then reconnecting to Wi-Fi.

Despite these efforts, the issue persists. Could you please assist me in resolving this problem?

Thank you.

Best regards
Y.alqaddoumi

[schyllberg]

Hello!

Looks like you had a stuck session.
It’s been cleared out now and it should be OK!