Log in error Android

Your Callsign

Air france 014AK

Was your account linked with IFC in-app at the time of the issue?

Yes

Version Information

20.2 (985)

Device Information

Samsung A70
Android 10

Summary

I find my device frozen during al ong haul to RKSI tried to report directly from the app didn’t work so i restarted my device and now I can’t log in, it says error code 7

Steps to reproduce

  • closed the app
  • restarted my device
  • open again (didn’twork)

Expected results

_it will be working

Actual results

doesn’t work

More Information

I couldn’t take a screenshot of the error I found during the flight, it was completely frozen, I was doing a 10h flight and I would say I got to 85% of the flight before the issue.