loading screen freezing

#1

I was flying and the global server went to red checkmark and so then I restarted the flight and now the loading screen has been loading for a while

I have an ipad 6th gen (2018)
running on latest ios

I have restarted the app and restarted the device and no luck so far

1 Like
#2

we dont have enough information

also here is a bit more about Support

This way dont have to ask to many questions of you and we could jump to a solution.

#3

Try making sure you have a good connection with your WIFI and restart your device.

#4

Hey Tyler, what device are you using currently?

#5

I forgot about that information

#6

its ok but please post it so everyone could have more context to go on. It clears up the forum.

#7

Look above now and just ask if I need to add any other information

1 Like
#9

29 out of 128 gb

#10

now it says IF is experiening issues connecting. check internet issue and trying again. if it continues contact support

#11

I feel as though the solution to your issue may rest in this post

However this appears to me to be a connections issue, but that is just me speculating and that’s never certain. Please note that a Regular has already mentioned this. So just report back to us if you have followed all of those steps.

#12

I do not find my issue there.
EDIT: It was a connection issue

1 Like
#13

“was is past tense” so is your issue resolved?

closed #14