loading screen freezing

[tyleraviator99]

I was flying and the global server went to red checkmark and so then I restarted the flight and now the loading screen has been loading for a while

I have an ipad 6th gen (2018)
running on latest ios

I have restarted the app and restarted the device and no luck so far

[Shawn_Coleman]

we dont have enough information

Support FAQ 2019 - Please read this before posting!

Trending: On October 8th, Google pushed an update for their TTS (text to speech) application used in many Android phones. This update can in some cases cause ATC voices to stop working for Infinite Flight. To resolve this issue, go to Settings → Accessibility → Text to speech output → Install voice data. Remove all voices that are possible to remove, then download & install them again. Specifically the English options. That should do the trick! Note: Depending on Android version, your TTS se…

also here is a bit more about Support

About the Support Category

Welcome to the #support Category. This is where you will ask any questions if you’re experiencing issues with Infinite Flight. All assistance will be given by your fellow community members. For official support, please contact us by email at support@infiniteflight.com Please read the following before opening a support topic so you can be properly helped. Remember, the more information the better! Please include: Device brand, model, and current operating system version. Example: iPad Ai…

This way dont have to ask to many questions of you and we could jump to a solution.

[Asher]

Try making sure you have a good connection with your WIFI and restart your device.

[Kuba_Jaroszczyk]

Hey Tyler, what device are you using currently?

[tyleraviator99]

I forgot about that information

[Shawn_Coleman]

its ok but please post it so everyone could have more context to go on. It clears up the forum.

[tyleraviator99]

Look above now and just ask if I need to add any other information

[tyleraviator99]

29 out of 128 gb

[tyleraviator99]

now it says IF is experiening issues connecting. check internet issue and trying again. if it continues contact support

[Shawn_Coleman]

I feel as though the solution to your issue may rest in this post

Support FAQ 2019 - Please read this before posting!

Trending: On October 8th, Google pushed an update for their TTS (text to speech) application used in many Android phones. This update can in some cases cause ATC voices to stop working for Infinite Flight. To resolve this issue, go to Settings → Accessibility → Text to speech output → Install voice data. Remove all voices that are possible to remove, then download & install them again. Specifically the English options. That should do the trick! Note: Depending on Android version, your TTS se…

However this appears to me to be a connections issue, but that is just me speculating and that’s never certain. Please note that a Regular has already mentioned this. So just report back to us if you have followed all of those steps.

[tyleraviator99]

I do not find my issue there.
EDIT: It was a connection issue

[Shawn_Coleman]

“was is past tense” so is your issue resolved?