Loading infinite flight

Having problems loading infinite flight on my I pad. Never had this previously with exception of briefly but then loads on second attempt. This time the system remains on the opening screen and doesn’t go any further. I get a warning on screen that the infinite flight server cannot be found?. It doesn’t seem to be resolving it send.

I have turned iPad off and on again but that doesn’t seem to make a difference. I have very good internet connection so it’s not that as far as I can tell.

Anyone else experienced this or just me? Any solutions that I can use ?

2 Likes

welcome to the community!

Sorry you’re experiencing problems …
Have you tried to
Delete infinite flight and redownload it? that may do the trick :D

2 Likes

Hey! Welcome to the community :)

Sorry to hear you’re facing issues connecting to the servers.

This should always be the last resort. A fresh reinstall isn’t always the magic fix-all solution, especially because it wipes out your replays if you do it.

Please try the following to resolve your connectivity issue (you can click on each of these steps to view them in detail if you’re unsure about how to do it):

Reboot your device

This should always be the first step to resolve any issue. Sometimes the server issue is temporary so waiting a short period of time and/or rebooting may help.

Switch between network types (WIFI/Cellular)

If you are on wifi, try cellular if you can. If you are on cellular, try a wifi connection and see if it is any different.

Try a different network

For troubleshooting, try a different network and see if the results are different.

Toggle airplane mode

– Shut down IF
– Go into airplane mode on your device for 40-60 seconds
– Turn airplane mode off. This causes your device to reconnect to your network and solves the problem for some.

VPN or Proxy

Ensure you are not on a VPN network or behind a proxy. These will often block the necessary UDP ports for a successful connection to the live server.

Reset device network settings

iOS

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Android
From the Home screen, navigate: Apps icon Apps icon > Settings > Backup and reset
Tap Reset network settings.
Tap RESET SETTINGS.
If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.

Update Wi-Fi DNS settings

In some cases you may need to update your devices DNS settings on wifi to use google’s DNS.

iOS
Here’s how to change your iPhone’s DNS servers:

  • From the iPhone’s home screen, tap Settings.
  • Tap Wi-Fi. The available wireless networks in range of your iPhone appear, as shown below.
  • Find your wireless network in the list, and then click the arrow.
  • Tap the DNS field.
  • Delete the current DNS servers, and enter the new DNS servers. (If you enter more than one DNS server, be sure sure to separate the servers with commas.)
  • To use Google DNS, enter 8.8.8.8 and 8.8.4.4
  • Re-launch IF

Android

  • Open the Settings on the device.
  • Select “Wi-Fi”.
  • Long press your current network, then select “Modify network”.
  • Mark “Show advanced options” check box.
  • Change “IP settings” to “Static”
  • Change DNS1 to 8.8.8.8
  • Change DNS2 to 8.8.4.4
  • Press “Save” button, disconnect from the network, and reconnect for changes to take effect.

The DNS can only be changed while on WIFI.

Please make sure you try all the listed steps as described above.

Thank you! Happy to have you here, and hope you enjoy your time here.

3 Likes

Thank you. No I haven’t I was worried bout losing everything

I will give it a go if safe to do so and see if that resolves the issue.

Thanks

Thanks for the very quick response and that’s a long list I will work my way through this,

1 Like

No problem. Let us know on here if any of those steps work :)

1 Like

The main thing that you’re gong to lose if you reinstall the app are your replay files. So if by chance you’re left with no option but to reinstall, make sure you take a backup of all your replays on Google Drive or iCloud or somewhere, from where you can then import them back into Infinite Flight when you reinstall the app.

1 Like

Thanks for the tips and back on now.

I tried changing from home internet to sharing phone internet to the ipad
Launched infinite flight on iPad while on phone internet and ok
Changed back to home internet and launched IF on home internet and now fine !!

Ta very much !

1 Like

Great to know! Mark this topic as solved, if everything is working fine, please :)

This post was flagged by the community and is temporarily hidden.