Loading Bug

As you can see on the image attached the controls are already loaded while the actual loading screen doesn’t disappear…

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Make sure you’re using the latest version of the app, or delete and reinstall IF. But if you want to save any replays then please do that before deleting.

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Based on your previous topics & PM’s we’ve had, I’m assuming this is on your WiFi that seems to be acting up and not on cellular where everything works good for you?

Somebody had the same issue a few months ago. They had an issue with their Wifi and Mobile data. Try an open wifi network somewhere.

Check it out here

Yeah but I have absolutely no idea how to fix it… In every other game everything works fine but I am having problems to do this background connectivity thing in Infinite Flight

The standard: Clear Scenery Cache (this would just cut down on storage put on the app.

Restart app.

re-install app (replays will be deleted)

You’ve probably carried this conversation on with Schyllberg (your name is in my autocorrect now lol)

If not already said:

Device:
Version:
IF version (check app store):

Umm… Any other???

But it’s only a problem with global server… Live server and everything else is running normally… Only the planes in the plane selection and the scenery aren’t loading…

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Have you tried re-installing the app? Your replays will be deleted

Reinstalling is the last thing that should be done.


Try switching wifi networks. Try restarting your router. Try switching to a cellular network/data.

Is your IF up to date?


Try the following steps if anything helps.

Tips

What do I do if I experience app crashes or lag?

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner.
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It’s not that kind of issue. This wouldn’t do much.

As @schyllberg said, this seems like a connection issue. Perhaps try:

  • Restart your device
  • Switching networks
  • Restarting your router
  • Make sure you have Cellular Data turned on
  • Turn off WiFi (only if you have done the above)

Make sure you also have the latest version of Infinite Flight. The current version is 19.03.02.

If all else fails, the good ol’ delete and reinstall (almost) never fails (you will lose all your replays).

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I forgot to mention last resort, switch wifi/network provider 🤦‍♂️.

Can screenshots be provided? And can I also suggest changing graphics, because I’ve had this issue before where only on a certain graphic setting no Scenery would load.

Check the original post. :P

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There is one at the top.


Try the steps above, then report back to us with any updates.

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The thing is the issue in the picture is only one of the issues I am facing right now… Also the scenery won’t load midflight, the planes preview doesn’t load and I can’t update navigation database or download new liveries

It’s so frustrating I am desperate

Then its probably a problem with the internet. (maybe)

  • try restarting router
  • Trying different networks
  • Trying a cellular wifi/data.

Have you tried the steps above?

I don’t get it every game works fine and IF basically does too but this frickin global server for the resources is not working

I will try that… But I don’t think it’ll help because I tried everything and even got a new router just for that… I don’t understand

Have you been experiencing these issues only with the new router?

Was everything in IF working fine with the old router?

Two hours ago schyllberg addressed the issue. Why do you continue to post? Once a support team member responds, is it really necessary to try to show our own “knowledge”?
I understand the community wants to help anyone with issues. That’s great, but please try to refrain from unnecessarily clogging up threads 🤫

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