On live the connection badge goes green then orange and so on, and planes show as unknown, Amy trouble Shoots?
Try restarting the app or your wifi first see if that does it
I have these problem to the** touble shoot** but the update will fixe after a source (I can’t say private)
Slow connection maybe? :/
I reset the mewteork settings on the iPad and no change
It’s a bad connection. No problem here
The planes don’t show up on the map either, I re installed the app no change
My wifi is common for weak connections but this has never happened
It’s your your connection problem mine rea green and I can see every airplane ✈️
It is doing the same thing on my phone
It’s the wifi so if u can fixe it’s ok but if u can’t call someone who knows .thank and good luck
I’ve tried it on 3 devices and the same, it’s never happened before and wifi is good
Heavy data things are working just fine
Nothing, it just shows all planes as unknown and doesn’t load any, I’ve tried on 3 devices and nothing, wifi works
Idk then sorry
The network is an issue when the status indicator turns orange or red. Remember just because your wifi seems fine, and other things ‘work’ it doesn’t mean it’s working as well as necessary.
Things you can do are as follows:
Unplug your modem, then the wifi router. Turn device power off. Wait about 1 minute. Plug in the modem first, then the wifi router. After they both light up indicating full connection turn on the device and start the app.
Make sure you are as near to the router as possible and avoid separation between floors or heavy construction walls, such as concrete or sound proofed.
Lastly, make sure you do not have unwanted accesses to your network sharing your bandwidth, and other web based apps on the device are not open or running.
I’ll try it, thanks
The solution was a success, the support here is very reliable, thank you so much!
Glad to help. :)