Hi gents
I updated the app to last version.
Last time I bought the one month fee was July 11th, so I should have 5 more days before the account expires
After update however, the app informs me that i do not have an active subscription. Please, check this out as I see that I’m not the only person having this problem
Restoring purchase does not help
My email address for the live subscription is the same as used here on the forum…
Christian
2 Likes
Nathan
August 6, 2016, 5:31pm
3
Welcome to the Infinite Flight Community Forums!
I’ve experienced this in the past. Have you tried to log out of your account and log back in?
3 Likes
Server is overloaded. I got 0h 0xp
Just logout then login and it was fixed :)
1 Like
Nope… log off and log on did not help
1 Like
Nathan
August 6, 2016, 6:12pm
6
Are you sure your subscription didn’t expire? Try logging onto your account here and see how many days of your live subscription you have left.
Carson
August 6, 2016, 6:14pm
7
We’re aware of connection issues, the servers are getting beat up with all the connections. It’ll get better once things cool down. Trying to increase capacity as much as we can…
Try again in a little bit:)
Okay, will try later again
I do have iTunes bill showing last transaction date if required but don’t want to publish it openly here
1 Like
Carson
August 6, 2016, 6:23pm
9
Does it show you having 0 hours?
Like this?
The live menu tells me their is no airplanes in the air and it’s not working right someone pls help me ! I have a iPad Air 2. Also I’m updating the regions right now and it’s taking a while. Also sometimes it’s saying their is no servers [image]
No the history is correctly restored.
It just does not recognize the 5 days remaining subscription.
1 Like
I have the same problem but I bought a subscription today and it says I have not active subscription
system
Closed
November 5, 2016, 2:08am
12
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