I was desending into jfk from lhr and mid decent my device controls just froze. As a result of this I was unable to respond to any atc or change any of my ap settings or even switch it off. I could only watch the plane descend into the previously planned flight plan. As a result of this I got a level 2 violation for being unresponsive. The objective for my appeal is for maybe reconsider the violation as it wasn’t something in my control.
Thank you!
Please use the appeals process outlined in the pinned thread
Good luck with getting resolved. They think they are perfect so you won’t get anywhere with them. Especially a few of them who say they have real world experience.
Not necessary
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Handling in appeals