Latest update

Hi guys,
After most recent update i can’t load the app on my iPad mini 2 and iPhone 6s i’ve never had any problem in past. Did restart and re installed the app still no luck any help ? Does anyone experience the same issue?
Many thanks R

Its a known issue and should be fixed in an upcoming hotfix.

Thanks for the report. The best way to fix is to download IOS 11.2.

If you encounter any other bugs be sure to check here before making a support topic:

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Thank you for your help will update my ios 😉


Please let us know if this resolves the issue for you! Thanks, Chris

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Hi there, were you able to update you OS to iOS 11.2 and access the servers?