I keep being kicked out of the game when about 1hr into flight. I need a solution as this is really hard when I’m trying to do long haul flights.
This is a known issue and is mentioned in the support FAQ.
Please read before posting in Support or contacting support staff:
On this thread you will find answers to common questions regarding technical issues for Infinite Flight. Please have a look and see if your question is answered here. Always be sure you have the latest version of Infinite Flight downloaded from your app store and that your device is up to date.
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We are aware of a slightly increased crash rate on 19.4 with iOS. The cause of this is not 19.4 directly, but a framework used together with iOS 13 that is leaking a substantial amount of memory. The less RAM your iOS device is equipped with, the greater the risk is of being affected.
Now more than ever, the steps quoted should be followed when attempting a longer flight as it will greatly reduce the risks of experiencing a crash.
General iOS tips:
One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings → Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.
If you are experiencing these crashes, make sure you reduce the following settings:
Texture Resolution: Low
Anti Aliasing: Off
Live Aircraft Count: Low to None, None especially on Final.
Rendering resolution: Low
This will in addition to what’s already been mentioned, lower the chance of experiencing any crashes.
Of course we are working hard to find a way to resolve it, but please try the steps above in the mean time..
Infinite Flight does wear down your device, battery included. After each landing/gate arrival, clear your background apps, Infinite Flight included or restart your device. This should restore it to peak performance for your next leg.
Marc
December 25, 2019, 6:26pm
15
Hey @LilSqueejee !
What kind of device and operating system are you using? If it’s an iOS device the information provides above is correct. If not, we’ll have another look at it 😊