This is a trip report about my flight to Iceland with Delta in Comfort+.
Security at T4 took about 10 minutes with PreCheck. I had access to the Wingtips lounge in T4 with my Priority Pass Membership and it had basic snacks and drinks, but it was sufficient and a nice civilized place to wait. I boarded in the SkyPriority Zone. Delta did a great job with dealing with gate lice, as they would check the zone on your boarding pass even before you got to the front of the queue. The flight left on-time at around 9pm.
I was seated in the exit row in seat 19A.
The legroom was slightly restricted because of the door but it wasn’t much of an issue, as I could still cross my legs.
A nice amenities kit was given out just after boarding, consisting of ear plugs, an eye mask, and a toothbrush with toothpaste, as well as the standard pillow and blanket.
I was a bit disappointed with the meal options, as it was essentially salad or salad.
We were about 20 minutes from landing when we entered a holding pattern for 45 minutes due to heavy snow at Keflavik that the airport staff could not clear fast enough to keep up with the amount of snow falling. We ended up diverting to Edinburgh (EDI), which added about 2 hours to the flight. (Note PIK shown in the picture was the original diversion airport, but was later changed to EDI)
After arriving at EDI, we pulled into a remote stand, and deplaned onto buses that brought us back to the terminal. Customs took about 45 minutes as the area was a bit small.
Delta informed us that they would be putting us up at the Marriott and bussing us over there. As we headed to the buses, it was easy to see that it was unorganized, so we decided to take a taxi to the hotel, which turned out to be a great decision as we beat the crowds to the hotel and were able to secure a room. Originally we were supposed to leave EDI for KEF at 1am, but it was moved back to 8am tomorrow. Delta also coordinated with the Marriott to provide complimentary meals. As of now I am still at the hotel writing this and hope that the flight isn’t delayed further.
Overall the actual flight was pleasant, and my only two complaints would be the meal options and the bus situation. Delta has been great with communication thus far and I will be giving more updates as the situation progresses. Thank you for reading and I hope you found this review interesting.