I started a flight and the ground service menu said that jetbridges were unavailable. Also the door stayed open… Why is this happening and how can I fix this? Do I just restart the flight? I also had this problem before with a United 777 at Newark
Device: iPad 9th Generation
Operating system: iOS 26
If the aircraft belongs to you, the gate parking location may be incorrect, or the jet bridge may have malfunctioned due to an airport design error. However, it is unclear why the bridge is connected to the A380-dedicated 2nd-floor gate; if the aircraft belongs to you, it appears to be a newly discovered matter, given the possibility of an airport design error and the fact that the jet bridge selection function was added recently.
Although the probability is very low, it is possible that an A380 was parked at that location but briefly disappeared for some reason, yet the synchronization remains intact, creating an error.
yes, the aircraft belongs to me
thank you for the info, @AIRBUS-SE
