Issue

Good morning the reason why I am writing is because about a month ago i canceled my subscription. I payed for a subscription today and when I log on. It says that I have 0 landings, 0 flights and I’m back down to grade 1. I would like to know how i can get my grade back and info back.

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Did you sign in and purchase a sub with the same account you used to have a subscription on?

If not, I believe @schyllberg would be able to help with transferring your sub to your original account.

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Is the account email amd username same?? Otherwise you must have created a new account with the subscription.