Hey everyone! I’m experiencing a very big issue regarding notifications on the IFC. Whenever I click on the corner to find notifications it just shows this:
Would someone be able to help fix this?
Thanks so much!
From,
Daniel
Interesting. Perhaps reload the page or exit out of the tab? It works for me.
It doesn’t matter which device I’m on, which location I’m at, or how many times I reset, it still does it
Perhaps log out and log back in again?
Tried that too
Hmm, I’ve never experienced this before ever on my time in the IFC, I wish I had an answer or solution to this. Sorry I cant help
I’m no expert and idk if this is something that’ll work, but maybe clear cookies/website data? Again, I’m no expert and it’s just an idea :)
No worries, thanks for reaching out!
I might’ve tried that but just in case I didn’t, how do I do that?
If it’s chrome, you can go to your history and clear browsing data. When it asks you what to clear, make sure cookies is checked.
If it’s safari, you can find it in your iPhone’s settings under Safari.
The problem is I’m not on safari, I’m in discourse which is the app IFC uses.
I am actually facing the same problem, i’ll try this out.
Good to know I’m not the only one, tell me what happens
Nothing happened… still looking like this.
Don’t mind the screen below, i am watching a video while i took the image.
Hello!
Can you please ensure that you have a strong WiFi connection? Why don’t you try to open the notifications tab while using your mobile data?
Oh, then sorry, I don’t know what to do.
Since yesterday I have exactly the same problem on my phone (Samsung Galaxy S5neo 2015 Android 6). It doesnt matter if i use the IFC app or Chrome browser.
But on my second Device (Samsung Galaxy Tab S6 2019 Android 11) its all working fine.
That’s a case for technical Staff. I think for @schyllberg e.g.
@Thomas_G it doesn’t matter what the circumstances are in terms of connectivity, location, and etc it still doesn’t work
I use Mobile Data and it doesn’t work.
