iPad crashed

Support
#1

Hello there,

I have an iPad Air 2 running iOS 11.3 beta 5 and I had a crash while IF was on the screen. If a developer requests my logs then I’ll be happy to share them with you.

IF is running on the LATEST version that’s currently available to date.

need help/advice for buying another device
#2

Hi,

Does this happen often?

Try restarting/hard reset before each flight to each your memory.

#3

I don’t think ios beta guarantees smooth or working gameplay!

#4

I did hard reset my iPad before the flight and unfortunately yes. It did happen before and this should be the third time.

#5

You are running a beta, it might not work properly with if!

#6

I know that but it did happen before beta aswell…

#7

Best solution is to lower your graphics, avoid areas with high traffic.

#8

I was cruising so there were no planes around

#9

How much storage do you have available?

#10

32 out of 64 gigabytes left

#11

That’s just me speculating, but I think it might be because you’re using an iOS beta version. Infinite Flight maybe isn’t fully compatible with that version.

#12

I don’t know it’s a problem with my iPad and I really don’t want to restore my iPad to factory settings because everything on my Apple ID is here. I have to have this device’s password while entering my Apple ID.

#13

I experienced few times as well.
Was doing long flight, then when I woke up the game is already crashed. (Not the plane, the app) happened 2 times already since the last update.

I am using iPad2017 32GB iOS11.2.6

#15

Please refer to the first bullet point in the pinned FAQ:

#16