Infinite Pro Subscription (Apple)

I purchased a pro subscription and got a confirmation from Apple. When I try to use the App now, I initially get a confirmation that I have a subscription (maybe that’s an Apple message?) but then the App says “No Pro Subscription found” and “Cannot connect to iTunes” - when I am definitely connected! Tried deleting the app and reinstalling, now trying an IOS update, but any other suggestions please?

Hi there, welcome to the forum. We’d be happy to help.

Heres a reply from schyllberg on another thread. Give this a try.


If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

  • Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
  • Restart your device
  • Open Infinite Flight
  • Tap “Fly Online!”

If you’re unable to access your subscription after completing the steps above please try the following:

  • Uninstall Infinite Flight from your device
  • Restart your device
  • Install Infinite Flight from App Store again
  • Tap “Fly online!”.

The app should then display the account that holds your subscription based on the information found on your Apple. "

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