Hey! I have a monthly subscription for infinite flight and it refreshes on the 20th of every month. Currently I am unable to log in as it says that there is no subscription linked to my account… please help me out
If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
Restart your device
Open Infinite Flight
Tap “Fly Online!”
If you’re unable to access your subscription after completing the steps above please try the following:
Uninstall Infinite Flight from your device
Restart your device
Install Infinite Flight from App Store again
Tap “Fly online!”.
The app should then display the account that holds your subscription based on the information found on your Apple-ID.
If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to [email protected]
Display Name and Callsign
Device
Complete Purchase Receipt showing date, item, and item number (Beginning with GPA if Android User)
Specifically this bit!
@Capt.Kevin_Thomas let me know if this helped!