I was flying the Delta Airlines A350 from KJFK( John F. Kennedy) to RJTT(Tokyo Haneda) and it was about a 14 hour flight. I was on final and the app crashed!! I was wondering how I can prevent this. Please let me know, thank you!
Make sure your graphic settings are at the lowest possible. This will save battery life and device memory. The app shouldn’t crash if there is enough memory.
Hi there. This is a known issue on ios devices with 1 or 2 gb. You can find more information regarding this issue over here:
hey guys so recently i just updated to 19.4 when i try the A350. my app keep crashing several times. do you know the solution?
Here is also laura’s response and what you should do for the time being until a fix is found:
Quick note about the crashes. We’re aware that some users of devices with 1GB or 2GB of ram on iOS may experience higher rates of crashes.
We’ve spent a lot of time tracking it down at the end of the release cycle and believe that it is due to memory consumption by a library we are using. Unfortunately, this library is used to compile to iOS and is integral to the app. We cannot roll it back to the previous version due to iOS13/Apple restrictions.
We’re trying to find a way to mitigate this bu…
Please read before posting in #support or contacting support staff:
On this thread you will find answers to common questions regarding technical issues for Infinite Flight. Please have a look and see if your question is answered here. Always be sure you have the latest version of Infinite Flight downloaded from your app store and that your device is up to date.
Trending Support Items:
We are aware of a slightly increased crash rate on 19.4 with iOS. The cause of this is not 19.4 directly, bu…
Answer is here. There’s a new 19.4 section on this matter on the topic I linked.
This happened to me this morning after a 12 hour flight to Doha from Philadelphia, there’s really nothing you can do besides clearing storage and lowering graphic settings
When I reduce graphic settings will the graphics on the planes not be as good?
This is a known issue and is mentioned in the FAQ as well as many other topics. Please use the steps listed above until a resolution is in place.