I was flying BA2273 from Gatwick to JFK, and around 2.6 hours in, I went to switch the camera from left to right wing, and the game crashed? This was supposed to be a 6hr 9min flight. Very annoying.
What device were you using?
Does this happen once or repeating?
iPhone 6S. Never had an issue with IF before on it, and I have software 12.2.
First time its crashed. Been playing since October 9th, 2018.
Please see our 2019 Support Faq for app crashes and lag below.
General tips regardless of device:
- Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
- Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
- Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
- It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
- Disable active ad or message blocking apps
- Don’t modify, “Root”, or “Jailbreak” your device
- Use a strong WiFi network within a relatively close proximity to your device
- Lower Infinite Flight graphics and performance settings
- Lower the Rendering Resolution setting
- Lower the Rendering Quality setting
- Disable Anti Aliasing
General iOS tips:
- One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
- Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.
If none of the suggestions above helps:
As a final resort, reset the device to factory settings. Be sure to back up all important data on your device first.
Things happen from time to time but it makes it hard to know what happened. If it starts to happen on a more regular basis then that is something to take a look at.
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