Infinite flight cannot connect to API Server & Live Server

In my device, infinite flight cannot connect to API Server & Live Server

MyDevice:iPad Air4
Network Status: Wi-Fi
Server:Expert Server

Hi there! Is this an issue that happens in every flight?

no. This only happens today.
I tried changing the 5G network, but still cannot connect to API Server and Live Server.

1 Like

Was it happening for the entire flight?

Yes. As of this evening, the corresponding service cannot be connected.

Okay. This happened to me last night, but I am not so sure of what causes it unfortunately. Let’s wait and see if a moderator will come in and help us. Have a great day!

By the way, we have the same iPad haha

Hello, I think this is probably on your end. I have never had any problems of this sort, so I think this is on your end, the support team will help.

It may not be so much as a problem on your end, but a general issue with the server? I don’t know though, I’ve been flying for about 4 hours and haven’t experienced the API problem during my flight. When this does happen though, it doesn’t drastically affect the game’s performance (this has happened to me in the past).

As for the live server, this is most likely (as many have already stated) a connection issue for you. I’m just saying this based on my experience with these issues, I may be wrong. I think support may be able to help you more to find out the reasoning behind this.

(edit: sorry for pinging staff just realized that’s not something I should do 😂)

Hey @seoho_ss!
We’re sorry you are having issues connecting to our servers. Please understand that while devices may be the same, the network configuration may be different between users.

Please try the following to resolve your connectivity issue:

Reboot your device

This should always be the first step to resolve any issue. Sometimes the server issue is temporary so waiting a short period of time and/or rebooting may help.

Switch between network types (WIFI/Cellular)

If you are on wifi, try cellular if you can. If you are on cellular, try a wifi connection and see if it is any different.

Try a different network

For troubleshooting, try a different network and see if the results are different.

Toggle airplane mode

– Shut down IF
– Go into airplane mode on your device for 40-60 seconds
– Turn airplane mode off. This causes your device to reconnect to your network and solves the problem for some.

VPN or Proxy

Ensure you are not on a VPN network or behind a proxy. These will often block the necessary UDP ports for a successful connection to the live server.

Reset device network settings


Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

From the Home screen, navigate: Apps icon Apps icon > Settings > Backup and reset
Tap Reset network settings.
If applicable, enter the PIN, password, fingerprint or pattern then tap RESET SETTINGS again to confirm.

Update wifi DNS settings

In some cases you may need to update your devices DNS settings on wifi to use google’s DNS.

Here’s how to change your iPhone’s DNS servers:

  • From the iPhone’s home screen, tap Settings.
  • Tap Wi-Fi. The available wireless networks in range of your iPhone appear, as shown below.
  • Find your wireless network in the list, and then click the arrow.
  • Tap the DNS field.
  • Delete the current DNS servers, and enter the new DNS servers. (If you enter more than one DNS server, be sure sure to separate the servers with commas.)
  • To use Google DNS, enter and
  • Re-launch IF


  • Open the Settings on the device.
  • Select “Wi-Fi”.
  • Long press your current network, then select “Modify network”.
  • Mark “Show advanced options” check box.
  • Change “IP settings” to “Static”
  • Change DNS1 to
  • Change DNS2 to
  • Press “Save” button, disconnect from the network, and reconnect for changes to take effect.

The DNS can only be changed while on WIFI.

Please make sure you try all the listed steps as described above.

If you have tried all of the steps above, please reply to us with the following information:

  • Your device model
  • Your Infinite Flight version (This can be found in the top left corner after tapping “About” in the app)
  • Connection type, cell/wifi. If cellular, please name the network provider (Verizon, T-Mobile, etc)
  • Country you’re currently in
  • Please list any of the steps above you have already tried and their results.

Thank you!

My device model: iPad Air 4
My infiniteFlight Version: 21.8
My connection type: Wi-Fi. Tried to use the cellular network after failing to connect to the Live server, but also failed to connect. (My cellular network operator: China Unicom)
My current country/region: Mainland China

I have tried all the options you listed, including restarting my device; switching Wi-Fi/cellular networks; turning off the VPN proxy and turning it back on; resetting my device network settings.


When you say that you toggled VPN on/off, did you try with it off entirely? Bear in mind that an app restart can be required when things are changed.

Yes. I turned off the VPN completely, and turned it back on again.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.