I purchase several aircraft models a few years ago before the subscription scheme was changed. I reinstalled the app today only to discover that my in-app purchases were removed and I am required to subscribe to the pro version. What I can do?
Hit ‘restore purchases’ ⭐️
it doesn’t work…
Are you logged in with the same account you purchased them with?
Yes, I am!!
Ok calm down, can you send us a screenshot of what you are seeing when you try and restore purchases?
Are you on iOS or Android?
It’s an iOS device.
So you’re 100% sure you’re signed in with the same Apple-ID as you’ve always been and that it’s the same as when you purchased the items?
This system is usually bulletproof and i have yet to see one single case where it doesn’t work. This based on tens of thousands support tickets I’ve done over the years.
Quire sure as I singed in using my FB account.
That’s not relevant. Your Apple-ID used in App Store is what matters.
still, i always use the same Apple ID…
What was the problem? :)
I don’t know lol
I used the app a few hours later and my purchase was back