After a stopover in LSGG from EGGL, I wanted to restart my engines to continue on another destination. After refueling, it was impossible to restart the engines. My plane is a Boeing 777-300.
I think it’s all related to the technical problems between the Ground services, etc.
This is a interesting one, do you have screenshots?
Did you attempt turning on the APU or Master Battery first
If you shut down at the gate then you’ll have to reset your APU to APU START and let it go to APU ON in order to be able to restart your engines.
In order to start your engines, you need to:
Have the Battery
Have the APU on and not in start mode
Have sufficient fuel.
That was the confirguration ! Battery and APU on, and enough fuel
New fly to Dubai and the problem persist ! I try all possibilities. This problem is not normal. For each big flight with stopovers, I always do the same thing. Please check the problem as well the ground services. Thank you
Please check the problem
We can’t check a problem that you can’t provide sufficient information for and that’s nobody is able to reproduce. Please share applicable screenshots and/or screen recording for additional assistance regarding this.
the ground services.
As mentioned many times by now :)
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I’m unable to connect/disconnect ground services despite beacon etc. being off/on:
We’re aware of the emergence of this issue with 23.1 and are working on fixing it as soon as possible. There’s no current workaround to “fix it” while in the current session, but there are ways to avoid it all together:
Make sure Automatic Engine Start is DISABLED in settings
Start from a gate always, and don’t use Take Off/Short Final modes in Solo.
Hotfix (23.1.1) for this is out on Android since March 24th and can be found as an update in the store. iOS is pending approval and should hopefully be out really soon depending on Apple.
Thank you for your answer.
I did two tests and this is the solution that worked:
Mini checklist Boeing 777
Flaps → retract
Landing lights → off
Strobe lights → off
APU → start
Parking / shutdown
APU on → check
Auto brakes → off
Engines → off
Nav lights → off
Beacon lights → off
Fuel control → check
Ground equipment → disconnected
Nav lights → on
Beacon lights → on
Passager signs → on
Engines → start
APU → off
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