I'm having problems

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I’ve been waiting for a couple of days to go back to grade 3 knowing that you have to wait 3 and 7 days to get back to grade 3 but it’s been 2 weeks and I was wondering if the developers may change me to grade 3

Call sign: Emirates 7272 Heavy
Display name: infinite master

Latest version of IF
IOS 10.3.1
iPad Air

Thank you for contacting support. According to your picture you have too many violations to progress to Grade 3. Continue flying violation-free and it will go up so long your other stats meet the requirements. Best Wishes,

Tyler

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