Thanks for the compliment! Lots of work went into the site and we are happy users are liking it. As far as your question goes, that percentage depicts how far through the approval process you currently are.
@HarryH1 There is a template, however I am unable to find it at the moment. But, you are in luck, click here to head to our website which is where you can find what we are looking for when sending us your ops plan and statements.