IF subscription won't work


#1

Hey guys, tried going into live but it told me I didn’t have a subscription, when I only renewed it last week. Anyway when I tried paying for it I got a message saying I already have one… Yet another message told me I don’t, help? 😂


#2

Hello!

If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

  1. Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
  2. Restart your device
  3. Open Infinite Flight
  4. Tap “Fly Online!”

Be sure to follow these steps exactly and in order :)


#3

Let us know what happens after you’ve followed those steps and tapped “Fly Online”.


#4

Absolute star, many thanks it works again, cheers!


#5

Welcome to global!


#6