IF subscription no recognize

Iphone 12 pro:
iOs 15.3.1:

Dear IF team,

I renewed my IF subscription today, by mistake moreover, by taking the option which was offered at 10.49€ instead of my usual one at 84.99€, following this I still do not have access to my pro subscription, the application does not recognize it, I have already uninstalled the application and cleared its cache, still nothing.

thanks in advance !

1 Like

Hello, sorry you experiencing trouble, recommend following the step by step process starting with Step #2 as found here in the Support Faq:

1 Like

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.