IF keeps crashing

I can’t seem to complete a global flight without it crashing after a while if time. I’ve uninstalled lots of apps and restarted it AND uninstalled the game. But my game keeps crashing after about 20 mins - 1 hour

My device is Hudl 2

PS this isn’t in support because my chrome won’t let me click the move category without it closing

The only thing I can think of is that your tablet isn’t powerful enough to maintain everything for a sustained period of time with the graphics etc.

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So I should turn down graphics?

That will help yes, but that may only be part if the problem. I can’t say for sure though that it’s your tablet’s performance - but there’s a fair chance that has something to do with it.

Okay I’ll try this and see how it goes. Thanks ;)

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Also, closing apps you don’t need open should help improve things.

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I always close all apps before starting

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Hello @Pilot999,
Put graphics on low, and on a long flight it’s advisable to turn power safe mode on. Also turn off anti-aliasing.
If this don’t help you have probably to less space, or your device can’t handle it.

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Thank you for contacting support! We are here to help you have the best experience possible and ask that review the information below to better troubleshoot your experienced lag and crashes. Below are some basic steps taken that may help resolve the issue:

  • Keep as much unused internal device memory (RAM) available. 1GB is the recommended amount
  • Always close other apps before opening Infinite Flight
  • Keep your device fresh by completely restarting device power occasionally
  • Disable active add or message blocking apps
  • Don’t install unapproved apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Don’t install IAP unlocking apps
  • Ensure Text to Speech (TTS) is enabled on Android devices
  • Use a strong WiFi network within a relatively close proximity to your device
  • Unplug your modem and WiFi router for about 30 seconds, then plug them back in if online “lag” occurs
  • Disable Anti-Aliasing
  • Lower Infinite Flight graphics and performance settings

If you try everything above and still have trouble, check to make sure you have the latest firmware update available for your device installed. Lastly, we recommend you delete the app, restart device power, then sign into the same account used to purchase the app originally to reinstall.

As a final resort, reset the device to factory settings. Be sure to back up all important data on your device first.

If you still need help or have questions, reply with a brief description of the problem. Include reproducible scenario steps and also device make, model, and current operating system version. Screenshots are welcome so we can better assist you and get you back in the air!

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It literally just crashes again now. Thanks for the advice. I realised I only had 750mb ram storage left

It was all going fine after I factory reset until I checked where I was and it crashed again. I had all texture and terrain quality on low. Can you suggest what so do? I was also sitting next to the WiFi router.