IF ended my subscription today instead of July 29, 2017

Support
1

Hey IFC,

On July 29, 2016 i think, I purchased Live+. Then today on May 30, 2017, it said there were no subscriptions found. I still have 2 months of Live+ left. Can the mods or devs help me get my subscription back please? Thank you.

2

Are you on iOS or android? Make sure you’re updated to the latest hot fix as that fixes a lot of the subscription issues.

3

Well that may be where your problem lies :)

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Did you try “I already have a subscription”?

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I am on IOS, I checked to see if the hotfix was out yet but it was not

7

NO it is not. It was 100% in July 2016. And it is May 2017 right now.

8

Please PM me with your username and and Live+ purchase receipt. We’ll gladly look into it!

Tyler

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Wait for the hot fix to come out in the next couple of days, if the issue continues then repost here.

10

I’m sure Tyler will help you out anyways

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11

I fixed it thanks to @Aussie_Wombat’s solution. Thank you!

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Glad I could Help 😉👍

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