I need help with subscription

Hello everyone I am new here to the community. However, I am having trouble getting started with my infinite flight. Whenever I try to create a subscription I get this:

Please help!

Hello, are you logging into IF as the same account you are using for the Community?
Have you made an account?

Can you try closing the app down and restarting your device to see if that solves the issue.

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I have already done all of that!

Already done that before coming here!

Uninstall and reinstall?

You may have to reset your Itunes or Android account. I had to do that once

Already done that

You need to purchase a subscription first.

It will ask you whether you want to use Facebook, Goovle or stay unlinked and then create the account upon purchase.

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