I log into my account and it ask me to pick which subscription I want then I click on the “One Month” subscription, then it tells me I have a current subscription. So I click on “Ok” then it give me and error telling me that “ can’t connect to ITunes”. What can I do to fix this issue
Thank you for contacting support!
If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:
- Sign-in to your online account
- Tap on the top right corner to access your account page
- Select “Subscribe Now”
- Select “I already have a subscription”
We apologize for the inconvenience and appreciate the opportunity to help you!