I need help please!

Can someone please appeal my violation I was told to contact ground and when I got on the frequency they kept telling me to contact ground and I kept requesting taxi to gate and never got a response but got a violation and was kicked out of the game is there any devs that can help me out and get this guy from controlling any frequencies this was after my arrival into MYNN from KATL

Here you go!

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it can be because of your wifi too?

WiFi can indeed contribute to ATC violations. If you are laggy it is possible that they may not have received your readback or message

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Handled in Appeals