I lost my account

#25

I am not going to keep transferring your accounts every time you forget your login credentials. How is it you just flew on Live 3 days ago but are not able to log in today to the CORRECT account?

14 Likes
#26

Solved and closed badum bumpt! 🥁

3 Likes
#27

I didn’t lost access data In the past or at this time. I have one login data: Nabeelzahrani@gmail.com
Since the time I moved my account I didn’t get out of the game until yesterday and there was a change in the account

#28

Dears
I’m still waiting for the solution
And what can I do ?

#29

Which is the SAME account that I transferred all of your stats too and shows an active subscription. Use the CORRECT login credentials. If you havent logged in since I transferred your accounts, then it appears that you are using the wrong login credentials.

3 Likes
#30

I tried all the ways that I can return my account and I couldn’t. Do you have any solution??
I have only one login and I deleted the application and returned it again, I try to log in and it shows me an account with no subscription. I registered and subscribed to :nabeelzahrani@gmail.com I don’t have other one, I don’t know what happens in my account. I hope this is resolved because I have no solution

#31

It appears that you have two emails to log in. One with the lowercase “n” in nabeelzahrani@gmail.com, and one with the uppercase “N” in Nabeelzahrani@gmail.com. Which one is the correct one? @Nabeel_Alzhrani

2 Likes
#32

That doesn’t matter. E-mail don’t care about that.

3 Likes
#33

Mark is trying to help you, he wants you to Log into your account WITH The live Subscription WITH the CORRECT password (Credentials)

1 Like
#34

@Nabeel_Alzhrani you may change your password if you forget it. Log in by using the correct email and password. Good luck.

#35

Poor Mark…Some people just don’t know how to follow simple steps.

5 Likes
#36

Thanks

I did all this and nothing changed the old account is missing

#37

Are you sure that you are following the right steps?
Because all you have to do is just simply login with the correct account.

#38

Will you please take some screenshots to let us know what happens when you try to log in?

1 Like
#39

Yes I’m sure! Because I logged in with my only account:
Nabeelzahrani@gmail.com
And It shows me that the account has no subscription and new

في ثلاثاء، 8 أغسطس، 2017 في 10:51 م، كتب CannedAviation <
infinite_flight@discoursemail.com>:

CannedAviation https://community.infinite-flight.com/u/cannedaviation
Regular
August 8

Nabeel_Alzhrani:

I registered and subscribed to :nabeelzahrani@gmail.com
https://community.infinite-flight.com I don’t have other one

Nabeel_Alzhrani:

I have one login data: Nabeelzahrani@gmail.com
https://community.infinite-flight.commailto:Nabeelzahrani@gmail.com

It appears that you have two emails to log in. One with the lowercase “n”
in nabeelzahrani@gmail.com
https://community.infinite-flight.commailto:nabeelzahrani@gmail.com,
and one with the uppercase “N” in Nabeelzahrani@gmail.com
https://community.infinite-flight.commailto:Nabeelzahrani@gmail.com.
Which one is the correct one? @Nabeel_Alzhrani
https://community.infinite-flight.com/u/nabeel_alzhrani

Visit Topic
https://community.infinite-flight.com/t/i-lost-my-account/135429/31 or
reply to this email to respond.

To unsubscribe from these emails, click here
https://community.infinite-flight.com/email/unsubscribe/b21e2df3f1c54cf00071a1ba2cf50fc792ac89dfb679804464b0da8ab3856131
.

#41

Dears
I’m still waiting for the solution
And what can I do ?

#42

Well, I don’t know if you really have done what @Mark_Denton tried telling you. Try Resetting your password, don’t keep on creating new accounts. Reset and make a new password where you can actually Remember it. And make sure to Write down your password on a piece of paper. This is all I can say. If your account is locked because you kept on inserting the wrong password, you may have to talk with whatever your email provider is to unlock you account again through security questions. This is the best I can do to help.

2 Likes
#43

This is the only thing you can do. I stated that in the PM we had. Change your password.

Let us know if there are anymore issues.

#44

How did you log in last time, did you use google to log in or did you just set up an account.

@Mark_Denton
Which is the SAME account that I transferred all of your stats too and shows an active subscription. Use the CORRECT login credentials. If you havent logged in since I transferred your accounts, then it appears that you are using the wrong login credentials.

Follow instructions. Stop logging in with the account that has 0 flight hours, log into the account that has your Grade 3.

closed #45