I linked my account with google but after buying a sub it’s gone

Can someone confirm that my account is linked with google?

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You could try logging out and logging back in with google to check?

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I’ve logged out and in many times and it hasn’t worked. I want to make sure all my progress is saved with an account

Here is what I found in the Support FAQ 19.4:

I have purchased a subscription but it says I do not have a subscription. What do I do?

If you purchased a new subscription or renewed an existing one but cannot access your online account please try the following steps:

  1. Sign out of your Infinite Flight account (tap your name in top right corner, then “Logout”), if you are signed in.
  2. Restart your device
  3. Open Infinite Flight
  4. Tap “Fly Online!”

If you’re unable to access your subscription after completing the steps above please try the following:

  1. Uninstall Infinite Flight from your device
  2. Restart your device
  3. Install Infinite Flight from App Store again
  4. Tap “Fly online!”.

The app should then display the account that holds your subscription based on the information found on your Apple-ID.

If you are still unable to access your subscription after completing the steps above, please send an e-mail explaining the steps you’ve already taken as well as the information below to support@infiniteflight.com

  • Display Name and Callsign
  • Device
  • Complete Purchase Receipt showing date, item, and item number (Beginning with GPA if Android User)

I hope this will help!

My sub is working, my account is not linking

If you go to your Google account you can see if it is linked in there.

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Ill check real quick

Sorry mate I might have misunderstanded you for a while. I hope this will be checked.

It says it’s connected on my google list

So it should be linked now and everything backed up to it.

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Yeah it says it linked on my google but in IF it doesn’t show the blue “connected with google”

That I found shows up once you uninstall the app and reinstall it.

Ok, I don’t want to lose my replays but I’m guessing all the data is backed up?

Yep everything should be backed up, the replays won’t be saved to the account though.

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