Thank you for contacting support! We look forward to working with you to resolve the issue.
Users have reported a problem with the interface being oversized on their device, which we have learned is isolated to the specific Samsung devices listed below:
- Samsung on5
- Samsung A5
- Samsung J5
- Samsung A7
- Samsung A9Pro
The issue typically occurs after updating to Android 6. This is a firmware issue that the manufacturer or cellphone service provider has not corrected. We are currently 100% dedicated to our new major development of Global Flight. If your manufacturer or carrier does not push a patch correcting their firmware bugs by our Global Flight release, we will evaluate the issue further and explore options to correct the issue from our end.
I appreciate you allowing me to assist you today and we apologize for the inconvenience.
Kind Regards,
Tyler