I can't see other planes in live.

Hello. I’ve a problem with live(global). I can’t see other aircraft. Not even one. Airplane count is set to very high and the game runs smooth. Except this issue. I can see their dots and names. Eg- Air France 144 787-8… But the aircraft is missing.
I’m running on a
Moto G5, 3 GB RAM, Unrooted
I’ve tried both 4G and WiFi but the result was same. Please help.

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Can you see them when your on the ground?? Or not at all

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Not at all. The problem exists both on ground and mid air

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Do you have a strong WiFi connection??

Make sure your plane count is on high rather than low

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Also, make sure you have pressed ‘download’ on all the planes on the selection screen at the start. I think someone had that issue recently - IF only displays aircraft you have downloaded. Other than that, restart the app, if it persists uninstall and reinstall the app and as said above, make sure your plane count is set to high. Hope it helps!

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I believe you need to download the aircraft in order to see them. For example, if you’ve downloaded the A320, you’ll see all A320’s