I can't hear the ATC

Today, I flew LH A359 at LFPG, but I can’t hear the voice of the ATC, I can see the words but no voice, I need help.

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What I did when I had this issue is I just refreshed the app and it worked

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I tried to do that but still no voice

Is your device (media app) volume on? What about in-app volume?

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When that happens to me I usually tune in and out of the frequency and it works

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Yes,they were both on

I tried to do it 😭

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Ok, that’s strange. Can you hear the engine?

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Yes,I can hear

try turning the ringer on and off

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I tried to do,no voice

There is actually an answer to the topic below.

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The times I’ve been able to recover voice i tune into atis and then back to the frequency i need to be on.

It has worked both for me while doing ATC and flying

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Let me try,plz don’t close this thread,now

It’s not available for me

I still can’t hear

Okay, have you tried restarting the app or the device?

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Yes, I tried

How about uninstall and reinstall? Tricky issue.

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I tried it😅