I can't buy a subscription

Hello there, after a year I tried to buy a subscription and there’s no way to do it. Every time I try it says “Your transaction couldn’t complete” I tried restarting the device, re-adding the card to the play store and even with another card. It can’t be a card problem because I used it after this happened.

Device: Xiaomi Redmi Note 8 Pro
Operating system: Android 11 / MIUI 12

Hello,
Try to uninstall and install the app, or try to reset your phone, it happened to me when I tried to buy a discord sub.

Sorry, it didn’t work

If you have a tablet try it on that, see if it works.

Hey,

I recommend reading through this Google Play guide on how to solve these payment issues.

Hopefully, this helps!

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