I can't buy a subscription

Support
#1

My user is xXAWESOMEDUDEXx2345

Everytime I try to buy a subscription it says error failed to purchase but my Internet connection is fast

#2

Which version of Infinite Flight do you have?

#3

Try uninstalling IF and restarting your phone.

#4

Latest and nm my user is xXAWESOMEGAMERXx2345

#5

Where did you get it? It could be an illegal copy off internet. What kind of device do you have?

#6

Play store for CAD 6.49

#8

Can you provide which build please? 16.0 or 17.0?

Open up the app and click on about or check the version in your App Store.

#9

Wait let me check ok I don’t know but I think I have the global update

1 Like
#10

Ok I have version 16.30.0

#11

It appears that you have an older version of Infinite Flight. What device are you utilizing?

#12

Samsung galaxy tab 4 android

#13

If you have Android with 5.0 OS or newer running you should be able to update the app.

#14

Ok wait let me check what android I have

#15

Ok I have android 4.4.1 but I can upgrade it to 5.1.1

#16

5 mins please I gotta update this

1 Like
#17

Update your OS and you should be able to get the newest version of Infinite Flight and then you can choose a Pro Subscription.

1 Like
#18

Ok thx for you help I Appreciate it

#19

Are you all set now?

#20

I’m just finding out how to update my device thx for you help bye

1 Like
#21

Have you solved the issue with updating the OS on your device and then updating IF?