I cannot reinstall infinite flight

Support
1

Device: Samsung Galaxy Tab S6 Lite
Operating system: Android 12
I deleted the app and Google play is saying that something went wrong. I’ve tried deleting other apps to free up space but that does not make a difference.

2

Have you tried clearing your PlayStore cache?

  1. From your Home screen, navigate: Settings > Apps .
  2. Tap Google Play Store . (If you cannot see it, try searching for it in the search bar.)
  3. Tap Storage .
  4. Tap Clear Cache.
  5. Tap OK
2 Likes
3

I cleared the cache and restarted my device but it didn’t work.

4

What is the error message you are seeing? If you could provide a screenshot, that would be great for the team to utilize to investigate this.

5

Here’s the screenshot.

image
image1920×2560 306 KB

6

I would try signing out of the PlayStore, close it, then sign back in and try again.

7

It looks like I’d have to delete my Google account and I don’t want to cause unnecessary stress for my family because if I deleted my account I feel like I would also loose my email account too and that’s too important not to lose right now.

It looks like I cannot install any apps onto my device from the play store.

8

Oh, I understand now, so what I’m gathering, parental controls are turned on then?

9

I’m not sure. I’m getting the same error message and the play store has shut down and is not loading.

10

Sounds like a factory reset might be good here. Crappy situation…

2 Likes
11

I might try that when I get home.

1 Like
12

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13

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